Be inspired
We constantly seek better ways of working, and find new ways to help you develop professionally and grow your career.
Careers at BNZ
We are Te Pēke o Aotearoa, Bank of New Zealand. Our purpose is to serve customers well and help our communities prosper. We thrive through diverse teams, and great people like you. Join us in making a difference.
A great place to work
We’re proud to be one of the country’s largest and oldest financial institutions, and our diverse and talented people are what make us great. We offer a range of benefits that recognise and value the contribution of every BNZer.
Be supported
We work and grow as a team. We support each other in our ambition to succeed, and our drive to assist customers.
Be recognised
We build on each other’s talents, and push each other to aim higher and make a difference in our customers’ lives.
An inclusive and responsible workplace
We’re building an inclusive workplace that promotes diversity and gender equality. We want to empower our people so they can make a difference for customers and communities.
We want everyone to feel respected and included at work, we know that when inclusion is the focus, diversity improves.
Mātāpono | Who we are
We believe our Mātāpono are not just words on a page but a way of life that we embody every day. Our culture is centred around our commitment to them and they guide everything we do, from how we treat our customers to how we work with each other. Our Mātāpono reflect BNZ’s commitment to embedding te ao Māori in a meaningful way.
Kia arotahi | We are customer obsessed
- We put our customers at the centre of everything we do. Without them, there would be no BNZ.
- We build enduring customer relationships through empathy and trust.
- We prioritise exceptional customer service – it’s what sets us apart.
Kia mārama | We keep it simple
- We show up for our customers as one team to create consistent, seamless experiences.
- We make things simple for colleagues so we can be exceptional for our customers.
- We look for simple solutions when things are complex or don’t make sense.
Kia kama | We move with speed
- We work quickly and with purpose for our customers.
- We innovate and look for better ways to deliver. If we make mistakes, we learn and correct as we go.
- We are empowered to make decisions safely for the benefit of our customers.
Kia mau | We own it
- We take responsibility for the success of BNZ, beyond our team.
- We do what is right, even when it’s hard.
- We never say “that’s not my job”. We take ownership and follow up until it’s resolved.
Kia tapatahi | We win together
- We bring the right people together, knowing diverse ideas achieve more.
- We set bold ambitions and clear expectations to get the best customer outcomes.
- We speak up on issues and invite challenge, working with respect and curiosity.
Want to join a great team?
We’re always on the hunt for talented people who share our passion for helping New Zealanders achieve their goals.
BNZ is committed to respecting and protecting your privacy. To find out more about the way BNZ collects, uses and shares your information if you apply to work with us, download our Recruitment Privacy Statement (PDF 67 KB).